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Our products are not known to cause adverse side effects. However, they do contain ingredients that may be sensitizing for some individuals and are not considered allergen‑free. We recommend reviewing the full ingredient list before use to ensure it aligns with your personal sensitivities or allergies.

Yes—Nope is thoughtfully formulated to work well across all skin types, including dry, oily, combination, and sensitive skin. If your skin is highly reactive or prone to irritation, our Naked line is the most gentle option. It’s designed with minimal, soothing ingredients to support even the most delicate skin.

Yes, you may use your other favorite skincare products alongside Nope skin products.

“Our formulations are crafted to be both highly effective and safe when used as directed. We blend natural ingredients, plant-based extracts, and carefully selected scientific components to deliver reliable results. While we don’t claim to be 100% natural, our products are always free from parabens, carcinogens, sulfates, and phthalates. Your health and well‑being remain our highest priority.”

“Our formulations are never tested on animals—we test everything ourselves. However, some of our products contain ingredients that may not be considered vegan, such as beeswax. For full transparency, each product’s complete ingredient list is available on its packaging, on its product page, and on our Ingredients Page.”

You can reach out by emailing support@nope.com

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Change an order: After placing an order, changes can only be made until the order has been picked by our fulfillment team and a tracking number has been generated. Please note that a shipping confirmation email will be sent once the order has been processed, which is different from the order confirmation email. Once the shipping confirmation email has been sent, it is no longer possible to make changes to the order.

Cancel an order: Once an order is shipped, it cannot be canceled. However, if you are not satisfied with the products you receive, you may return them in their original, resalable condition to be eligible for a full refund.

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When an order includes free shipping, only the cost of the return shipping is handled by the customer.

“All discounted and sale items are final sale. If you need to make an exchange, we’re happy to help with any unopened or damaged items within 14 days of receiving your order.”

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A great guideline to follow would be based on the usage of the products.

We want you to be in control of your subscription and provide you with flexibility to manage your orders. Through your account, you can:

1) Reschedule, speed up, skip, pause, or cancel your subscription at any time.

2) Add, replace, or remove product(s) from your subscription.

3) Edit your address & payment details.

4) View upcoming and previous orders.

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